Returns Policy

Thank you for choosing our store. To protect your shopping rights, please carefully read the following return and exchange policy.

I. Return and Exchange Period
Customers may apply for a return or exchange within 30 days of receiving the goods. Applications submitted after 30 days will not be accepted.

II. Return and Exchange Conditions
To ensure a smooth return and exchange process, the goods for return or exchange must meet the following conditions:
The goods are in their original condition, without excessive use or human-caused damage;
The product packaging, accessories, and gifts (if any) are complete;
The goods do not affect resale;
Valid order information is provided as proof of purchase.

III. Product Quality Issues
If the received goods have quality problems, are damaged during transportation, or are clearly inconsistent with the order information, please submit an application as soon as possible after receiving the goods. After verification, we will arrange a return, exchange, or refund service for you.

IV. Returns for Non-Quality Issues
If you apply for a return for personal reasons, you may apply for a return if the return conditions are met. Returned goods must be in good condition and comply with the provisions of this policy.

V. Refund Processing

After receiving and verifying the returned goods, we will process the refund within 3 business days.

The refund will be returned to your payment account via the original payment method. The specific arrival time may vary depending on the processing time of the bank, credit card institution, or payment platform.

VI. Exchange Policy
Orders eligible for exchange will have replacement goods shipped as soon as possible after receiving and approving the return. If the requested replacement item is out of stock, we will provide a refund solution.

VII. Clearance Sale Items Special Note

Due to ongoing operating losses and business adjustments, we are currently conducting a clearance sale. Some items have limited stock and are available while supplies last.

During the clearance sale, item quantities change rapidly. In the event of insufficient stock, discontinuation of sales, or inability to restock, we reserve the right to cancel the order and provide a full refund.

VIII. Order Processing and Shipping Time
Shipping Location: US Warehouse
Order Processing Time: Same-day processing
Shipping Time: Approximately 2 business days
Actual delivery time may be delayed due to logistics companies, weather conditions, holidays, or other force majeure events.

IX. Special Circumstances

The following situations may not be eligible for returns or exchanges:
Goods damaged due to human error;
Goods missing original packaging or accessories;
Goods exceeding the return/exchange period;
Goods affecting resale.

X. Policy Modifications

We reserve the right to adjust and update this policy based on actual operational circumstances. The updated policy will take effect immediately upon publication on the website.

Thank you for your continued support and understanding. During this inventory clearance period, we will continue to provide every customer with attentive and efficient after-sales service.